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Module · Fulfillment · Preparation

The operations console for the day-to-day.

Six tabs that structure the whole flow: Queue, In preparation, Ready to pack, Waiting for stock, Deferred and SKUs to restock. Location-ordered picking, order batches and packing with automatic packaging deduction.

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Preparation queue in Kumbai with tabs, status badges and orders ready to ship
Six tabs, one flow

Every order in its right column.

Instead of a big list, the tab structure tells you at a glance where each order is and what to do with it.

QueueReady to start picking
In preparationSomeone is picking now
Ready to packPicked, waiting to pack
Waiting for stockMissing stock, blocked
DeferredWon't ship today
Restock SKUsWhat to bring back to the shelf
Ordered picking

Optimal route by aisle, not by order.

The picker doesn't hunt through the warehouse. They follow a numbered sequence that goes in order through aisles and racks.

🧭

Route by location

The system reads each SKU's location and orders the tour so the picker walks straight through the warehouse without backtracking.

📚

Batches (batch picking)

Pick several orders in a single tour. The system consolidates the SKUs, tells you how many units total to pick per location and then splits them when packing.

📦

Packing with packaging deduction

On packing, you register the packaging used (large box, medium mailer, 2 bubble sheets…). Packaging stock updates automatically. Everything audited.

👥

Grouping suggestions

Two orders from the same customer or the same address? The system suggests grouping them into a single shipment to save on carrier costs.

⏸

Deferral with automatic return

You can defer an order (waiting for stock, unclear address…). It leaves the queue and returns automatically when the condition clears.

↺

Restock SKUs

The tab tells you which items need to go back on the shelf after a return or an unpacking. Useful for keeping locations clean.

Typical workflow

From order arrival to shipped package.

  1. 1

    The order arrives from your store

    Import cycle runs automatically every 30 minutes. New orders land in "Queue" ready to pick.

  2. 2

    The picker takes a batch

    They pick 5-10 orders in a single tour. The system tells them the location sequence and units to pick at each spot.

  3. 3

    Gun scanning at each stop

    Each SKU/EAN scanned deducts stock and marks the line as picked. If the count doesn't match, alert.

  4. 4

    The packer packs

    The order moves to "Ready to pack". The packer picks packaging, weighs (optional), prints the label and closes the package.

  5. 5

    Carrier collects

    The order goes to "Shipped". SMS/WhatsApp notice for the customer with tracking link. The order life continues in the OMS.

Order preparation view in Kumbai
And inside Kumbai

How it connects with the other modules.

WarehouseOptimal route by locationPreparation reads each SKU's location to build the picker's route. OrdersStatus liveThe order status (in preparation, packed, shipped) updates from Preparation and propagates to your store. PackagingAutomatic deduction on packingEvery packaging used at packing deducts stock in the Packaging module. POSShip from storeIf the warehouse doesn't have it, the nearest store dispatches with a "sale-out" movement. InventoryFeeds days-of-stockPrep velocity per SKU feeds the days-of-stock estimation. CarriersLabels from your accountNACEX, GLS, SEUR, Correos… labels printed from your account, from Prep.
Module FAQ

The most asked questions about Preparation.

How many orders can I process at once?
Unlimited. Batches are configurable: from 1 order per batch (individual picking) to whatever your team can carry (typically 5-15).
Do I need a scanning gun?
Recommended, not required. USB or Bluetooth barcode gun works, and you can use your phone camera too.
What happens if a location is empty?
The picker gets an alert. The system suggests alternative locations for the same SKU if there are any.
Can I mark stock as damaged during picking?
Yes, with the reason "breakage" or "loss". The unit is deducted, doesn't ship and gets logged in warehouse statistics.
Do you support multi-carrier shipments?
Yes. Every store can have multiple active carriers. The picker picks the carrier at packing (or the system auto-picks by weight/destination rules).
How does grouping shipments work?
If two orders share customer or address, the system suggests grouping them. You accept with one click and both go together — the customer sees a single tracking.
Do I need to change my online store to use Kumbai?
No. Kumbai connects to your existing store. We support PrestaShop today; Shopify, WooCommerce and Magento in beta.
What happens to my data if I cancel?
It's yours: exportable any time (CSV/JSON). If you cancel, you have 30 days to download it before permanent deletion.
Is it GDPR-compliant?
Yes. EU servers, encryption in transit and at rest, DPA signable, granular permissions.
Can I try it before paying?
14 days of the Growth plan free, no card required.
Which languages are available?
Panel and emails in English and Spanish, selectable per user.
How does support work?
Chat and email in CET hours, average reply < 4 working hours. Scale plan gets dedicated channel with SLA.

Ship more, ship better.

14 days of the Growth plan, free. Test batches with your real orders and see how much time you save.

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